Onexbet Privacy Policy — Our Commitment to Keeping Your Data Safe
Please read this privacy policy before registering with onexbet or using our services. It clearly sets out what data is collected, how it is used, and what rights you have.
What Data We Collect
Onexbet collects certain information necessary to provide services to its users. This information is either provided voluntarily by users or collected automatically during use.
Account Information
When you register, we collect your name, email address or phone number, date of birth, and national ID details (for identity verification). This information is essential for managing your account and keeping it secure.
Payment & Transaction Information
Financial information is collected when you make transactions via bKash, Nagad, or bank transfer. All payment data is recorded in Bangladeshi Taka (BDT / ৳) and stored in encrypted systems. Full card numbers and payment PINs are never stored.
Device & Browser Information
Your device type, operating system, browser type, IP address, and session duration are collected automatically. This information is used to improve platform performance and support security monitoring.
Usage Data
We collect usage data such as which pages you visited, how long you spent on them, and which games or betting sections you engaged with most. This helps us improve our services and deliver a more personalized experience.
How and Why Your Data Is Used
Onexbet uses collected data strictly for specified purposes. Any misuse or unauthorized use of data is strictly prohibited.
- Account Management: Completing registration, verifying your identity, and keeping your account secure.
- Transaction Processing: Processing deposits, withdrawals, and bonus payments.
- Customer Support: Accessing relevant information to resolve issues and respond to queries.
- Security Monitoring: Detecting fraud and keeping the platform secure.
- Service Improvement: Analyzing usage patterns to improve platform performance and enhance the user experience.
- Legal Obligations: Retaining necessary data to comply with applicable laws in Bangladesh.
Cookies, Tracking & Third-Party Data Sharing
Use of Cookies
Onexbet uses cookies on its website. Cookies are small text files stored in your browser that help remember your login details and preferences on future visits. You can manage cookies through your browser settings, though disabling them may affect the functionality of certain services.
Sharing Data with Third Parties
Onexbet does not sell or rent your personal data to any third party. However, limited data may be shared in the following circumstances:
- Payment Processor: Information required to process transactions via bKash, Nagad, or bank transfer.
- Legal Authority: When required to disclose information under government directive in accordance with the laws of Bangladesh.
- Technology Service Provider: For secure hosting or server services, though providers are not permitted to use the data for their own purposes.
These third parties are bound to comply with onexbet's privacy standards.
Data Retention, Security & Protection
Onexbet uses industry-standard security measures to protect your information.
Encryption & Storage
Sensitive data — particularly payment information and passwords — is stored in encrypted form. Data is held on secure servers and regular security audits are conducted to guard against unauthorized access.
Retention Period
All data is retained for as long as your account remains active. After account closure, certain information may be kept for a defined period in accordance with legal obligations. Personal identifiable information that is no longer needed will be securely deleted.
Response to Data Breaches
In the event of a data security breach, onexbet will notify affected users as quickly as possible and take the necessary corrective measures based on the nature of the incident.
Your Rights & Policy Changes
Right to Access Your Data
You can request access to the information stored in your account at any time. We will provide a copy of your data within 30 working days.
Right to Correct & Delete Data
If any information stored in your account is incorrect, you can request a correction. You may also request deletion of your data when closing your account. However, certain information may need to be retained for a specified period where required by legal obligations.
Privacy Policy Updates
Onexbet reserves the right to update this Privacy Policy for service improvements or legal compliance. A notice will be posted on the website for any significant changes. Continued use of the platform after such changes will be considered acceptance of the updated policy.
Contact Us
For any privacy-related questions, or to request access to or deletion of your data, please reach out to our team. For general inquiries, FAQ Section See.
Privacy support email: [email protected]